Made-to Order Timeline Transparency: We appreciate your excitement and anticipation! Crafting and shipping your personalized plush usually takes 4-6 weeks. However, this timeframe may vary depending on material availability and our current volume of custom orders. Our commitment to excellence means we take the necessary time to source the best materials and pour our heart and soul into creating your special stuffed animal.
Customization Requests: If you wish to change the colors or the design from what is shown in the photos, please contact us before placing your order, as this will incur an additional cost. If you are satisfied with the design as shown in the photos, you can place your order without needing to contact us.
♡ PRODUCT INFORMATION:
– Colors: Dark grey or Light gray with multi color dots
– Material: Crafted from the softest, high-quality yarn – 60% cotton, 40% acrylic
– Dimensions: Stands at 7 inches
– Personalization: Want something special? Contact us for custom orders.
Attention to Detail: Our expert artisans pay meticulous attention to every aspect of your stuffed animal, from the initial crocheting to the final embellishments. This dedication to craftsmanship ensures that each custom-made item is a unique, high-quality keepsake.
Ready-Made Options: In a hurry for a plush friend? Check out our in-stock collection, available for immediate shipping. These items are crafted with the same quality and care as our made-to-order pieces.
♡ CARE INSTRUCTION:
For best results, we advise against soaking your item in water. Instead, try spot-cleaning it with a damp cloth. If you need to wash it more thoroughly, we suggest hand-washing it with cold water and a mild soap. When washing, be gentle and avoid squeezing it too hard. Afterwards, allow it to air dry naturally, and avoid using an iron.
♡ SHIPPING & PROCESSING POLICY
– Ready-made products are shipped within ONE business day from Florida, U.S.
– Made-to-Order and Custom Orders may take 4-6 weeks to complete.
– Standard shipping for U.S. orders typically takes 3-5 business days, while international shipping times vary by location. If you would like it to arrive faster, please choose priority shipping
♡ RETURN POLICY
– Customer Satisfaction Guarantee: If you are not completely satisfied with your purchase, we offer a refund.
– Custom Orders: Please note that refunds are not available for custom orders that are made according to your specifications and differ from our displayed photos.
– Quality Assurance: We are committed to the exceptional quality of our products. If there is an error on our part, we will rectify it with an accommodating return policy.
– Focus on Unique Gifts: Our goal is to provide your little ones with special, one-of-a-kind gifts. We offer a wide range of personalized stuffed animal options to choose from.